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Conditions Of Hire

  1. BOOKING – The booking contract is between you (the hirer) and Pennine Cruisers (the company).
  2. A booking is a legal agreement. The confirmation is your invoice. The initial payment must be made at the time of booking and the balancing payment made one week before the hire date for day bookings or six weeks before the hire date for holiday hire. At least two of the hirers in your party must be over the age of 21.The company reserves the right to refuse to hand the boat over to any person, who in their opinion is not suitable to take charge. We reserve the right to apply an additional £70 returnable security deposit to single sex parties.
  3. DAMAGE WAIVER – Holiday hire charges include a damage waiver fee of £45, this is non-refundable and covers you in the event of damage, loss or accident to your boat or its inventory during the holiday. Exclusions to the waiver are damage resulting from excessive speed, malicious, negligent or intentional damage to the boat its equipment, the waterway, other boats or structures, damages to the rudder or skeg due to cill damage in the locks, and the late return of the boat, or the return of the boat in an unclean condition. In the case of any of the above being reported we shall claim the full cost of repairs, replacement or compensation.
  4. INSURANCE – The Company insures the boat and equipment against public liability risks. The policy does not cover personal accident, or the hirer’s belongings, or holiday cancellation. WE STRONGLY ADVISE THE HIRER TO ARRANGE INSURANCE, AND CANCELLATION COVER.
  5. CANCELLATION AND CHANGES – If we need to cancel your holiday we will refund payments made by you towards the boat hire in full, and the hirer shall have no further claim against the company. If for any reason you the hirer wishes to cancel your holiday you must inform Pennine Cruisers as soon as possible by phone and then confirm this in writing. Monies paid will be forfeited and a claim should then be made against your own insurance policy. A hirer who wants to change the date of their booking will be charged a £20 administration fee.
  6. EXEMPTION – The Company shall not be liable for any matters arising from any cause beyond the Company’s reasonable control or not due to the Company’s negligence or wilful default including (without limitation) death or personal injury of Hirers their crew and passengers, loss of or damage to property, non-fulfilment or interruption of the booking or delays, breakdowns, mechanical problems, defects, damage, restrictions on cruising, obstructions, repairs or damage to waterways, non-availability of routes, navigational works, storms, floods, droughts, ice, shortage of water or other weather conditions, rationing, shortage or non-availability of fuel or in respect of any consequential loss, damage, expense, injury or claim.
  7. ACCIDENTS – The Hirer is in charge of the boat and is responsible for its safe navigation. In the event of any accident or damage to the boat, other craft or the waterway the Hirer must: Obtain and record the name of any other boat and names and addresses of all parties involved including the other boat owner and other hirers. Notify the Company by telephone immediately with full details of the accident including damage incurred and information of names and addresses. NOT IN ANY CIRCUMSTANCES ADMIT OR ALLOW ANY OTHER PERSONS ON THE BOAT TO ADMIT LIABILITY TO ANY OTHER PERSON. Proceed in accordance with and follow the Company’s instructions. In the event of an accident the Company may repossess the boat and the hiring contract shall then terminate without liability on the Company. In the event that the Company’s insurance cover is prejudiced or invalidated by any failure on the part of the Hirer to comply with the provisions of this condition the Hirer shall indemnify the Company in respect of all liability claims, loss damage or expenses incurred. The Hirer is liable for and shall indemnify the Company against any claim or charge made by any Waterways Authority for damage to waterway property or loss of water.
  8. COMPLAINTS – The Hirer must check the boat and its contents and equipment fully on arrival at the boat yard and notify the Company of any alleged deficiencies or shortcomings before the boat leaves the boatyard. The Company shall not be liable in respect of any matter which is not so notified immediately and in any event shall not be liable in respect of any matter which is notified after the end of the hire period. The boat may then have been taken over by another hirer and may not be available for inspection. Letters should bear the Company’s booking reference.
  9. BROCHURE – The description of the boats in this brochure are generally accurate but the Company will not be liable for any minor inaccuracy that may exist. Maps and plans are not to scale, may have steps not shown and are for guidance only. If the Hirer’s party includes any infirm persons the Hirer should make relevant enquiries at the time of booking.